- What payment methods do you accept?
- We accept major credit cards, including Visa, MasterCard, and American Express.
- How do I migrate my existing website to your platform?
- You can use our built-in Migration tool, which can be found in your project's dashboard.
- What are the limitations of the Free Tier?
- The Free Tier is limited to one small website with a custom domain, shared database, basic analytics, and limited manual backups.
- What happens if I exceed my plan's limits?
- If you exceed your plan's limits, you will receive a notification with options to upgrade your plan or manage your usage. Additional charges may apply for overages.
- How can I contact customer support?
- You can reach us by submitting the form here. Plus Tier members can also access chat support through the dashboard.
- Is there a contract or can I cancel anytime?
- There is no contract, and you can cancel your subscription at any time without any penalties.
- How do I track my usage?
- You can track your usage through the Analytics section available in the dashboard.
- What happens if I don't renew my subscription?
- If you don't renew your subscription, your account will revert to the Free Tier. If your usage exceeds the limits of the Free Tier upon reverting (e.g., exceeding the number of allowed websites or databases), your account may be temporarily suspended until you either upgrade your plan or adjust your usage to stay within the limits.